Word
Part of speech |
Meaning |
Example Sentence |
alternatives
noun |
other options |
We can't offer you the raise you requested, but let's discuss some other alternatives. |
amplify
verb |
expand; give more information |
Could you amplify on your proposal please. |
arbitration
noun |
conflict that is addressed by using a neutral third party |
We're better to settle this between us, because a formal arbitration will cost both of us money. |
bargain
verb |
try to change a person's mind by using various tactics |
We bargained on the last issue for over an hour before we agreed to take a break. |
bottom-line
noun |
the lowest one is willing to go |
I'll accept a raise of one dollar per hour, but that's my bottom-line. |
collective
adj |
together |
This is a collective concern, and it isn't fair to discuss it without Marie present. |
compensate
verb |
make up for a loss |
If you are willing to work ten extra hours a week we will compensate you by paying you overtime. |
comply
verb |
agree |
I'd be willing to comply if you can offer me my own private office. |
compromise
verb |
changing one's mind/terms slightly in order to find a resolution |
We are willing to compromise on this issue because it means so much to you. |
concession
noun |
a thing that is granted or accepted |
I think we can offer all of these concessions, but not all at once. |
conflict resolution
noun |
general term for negotiations |
It is impossible to engage in conflict resolution when one of the parties refuses to listen. |
confront
verb |
present an issue to someone directly |
I confronted my boss about being undervalued, and we're going to talk about things on Monday. |
consensus
noun |
agreement by all |
It would be great if we could come to a consensus by 5:00 P.M. |
cooperation
noun |
the working together |
I have appreciated your cooperation throughout these negotiations. |
counter proposal
noun |
the offer/request which is presented second in response to the first proposal |
In their counter proposal they suggested that we keep their company name rather than creating a new one. |
counterattack
verb/noun |
present other side of an issue |
Before we could start our counterattack they suggested we sign a contract. |
counterpart
noun |
person on the other side of the negotiations |
I tried to close the discussions at noon, but my counterpart would not stop talking. |
cordially
verb/noun |
politely |
In the past I have had little respect for that client, but today she spoke cordially and listened to my point of view. |
demands
adv |
needs/expectations that one side believes it deserves |
They had some last minute demands that were entirely unrealistic. |
deadlock
noun |
point where neither party will give in |
When the discussions came to a deadlock we wrote up a letter of intent to continue the negotiations next week. |
dispute
noun |
argument/conflict |
I was hoping to avoid discussing last year's dispute, but Monica is still holding a grudge. |
dominate
verb |
have the most control/stronger presence |
Max has such a loud voice, he tends to dominate the conversations. |
entitled
adj |
be deserving of |
My contract says that I am entitled to full benefits after six months of employment. |
flexible
adj |
open/willing to change |
We have always been flexible in terms of your working hours. |
haggling
verb |
arguing back and forth (often about prices) |
We've been haggling over this issue for too long now. |
hostility
noun |
long-term anger towards another |
I want you to know that we don't have any hostility towards your company despite last year's mixup. |
high-ball
verb |
make a request that is much higher than you expect to receive |
I'm planning to high-ball my expectations when I open the discussion. |
impulse
noun |
quick decision without thought or time |
I acted on impulse when I signed that six-month contract. |
indecisive
adj |
has difficulty choosing/making a decision |
They were so indecisive we finally asked them to take a break and come back next week. |
leverage
noun |
(bargaining power) something that gives one party a greater chance at succeeding over another |
We have a little bit of leverage because we are the only stationary company in town. |
log-rolling
verb |
trading one favour for another |
After a bit of log-rolling we came to an agreement that pleased both of us. |
low-ball
verb |
offer something much lower than you think the opponent will ask for |
I was expecting my boss to low-ball in the initial offer, but he proposed a fair salary increase. |
mislead
verb |
convince by altering or not telling the whole truth about something |
They misled us into thinking that everything could be resolved today. |
mutual
adj |
agreed by both or all |
The decision to call off the merger was mutual. |
objective
noun |
goal for the outcome |
My prime objective is to have my family members added to my benefits plan. |
point of view
noun |
person's ideas/ thoughts |
From my point of view it makes more sense to wait another six months. |
pressure
verb |
work hard to convince another of an idea |
He pressured me to accept the terms by using intimidation tactics. |
proposal
noun |
argument to present |
While I listened to their proposal I noted each of their objectives. |
receptive
adj |
open to/interested in an idea |
His positive body language demonstrated that he was receptive to our suggestions. |
resentment
noun |
anger held onto from a previous conflict |
Mary's resentment stems from our not choosing her to head the project. |
resistance
noun |
a display of opposition |
We didn't expect so much resistance on the final issue. |
resolve
verb |
end conflict, come to an agreement |
Before you can resolve your differences you'll both need to calm down. |
tactics
noun |
strategies used to get one's goals met |
There are certain tactics that all skillful negotiators employ. |
tension
noun |
feeling of stress/anxiety caused by heavy conflict |
There was a lot of tension in the room when George threatened to quit. |
trade-off
noun |
terms that are offered in return for something else |
Lower payments over a longer period of time sounded like a fair trade-off until we asked about interest charges. |
ultimatum
noun |
a final term that has serious consequences if not met |
His ultimatum was that if I didn't agree to give him the raise he asked for, he'd quit today without two week's notice. |
unrealistic
adj |
very unlikely to happen |
It's unrealistic to think that we will have all of our demands met. |
victory
noun |
a win |
We considered it a victory because they agreed to four of our five terms. |
yield
verb |
to give in to another's requests |
The client will only yield to our conditions, if we agree to work over the holiday weekend. |